How To Prevent Disappointing Ebay Auctions
Suppose you're an avid eBay seller who's tried everything to avoid disappointing your customers. You've spent countless hours researching the best practices for packing, shipping, and storing merchandise so it arrives at its destination in mint condition. So what happens the next time you list a product on eBay? Instead of receiving praise from happy customers, your auction is set aside because of serious quality issues that surfaced after arrival. It's likely that someone else bid on your item and won't end up being as happy with it as they thought they would be.
Auction Nirvana 2.0: The Ultimate Guide To Avoiding Disappointed eBay Customers
About the Authors: Aaron Bouldin is an experienced eBay seller and author of Auction Nirvana 2.0 , a book designed to teach new eBay sellers how to avoid disappointing their customers and boost their profits. He is also the owner of "aaronbouldin.com" and writes on a variety of business related topics for readers around the world.
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DISCLAIMER This article is for educational purposes only, and may not be construed as professional financial advice (read more here ). The opinions expressed herein are those of the author and do not necessarily reflect the opinions of Aaron Bouldin or NWsource, LLC. Before acting on any information in this article, please consult with your financial advisor and ensure that you have all of the necessary information relating to your specific situation.
One of the best ways to avoid disappointing customers and boost your profits is to make sure that each item you sell is in mint condition prior to being listed on eBay . The easiest way to accomplish this feat is through a tried-and-true strategy called "Buyer Protection Insurance". But what exactly is Buyer Protection Insurance? It's a simple policy that may be added to any eBay listing for an extra fee.
It's a Buyer Protection Insurance policy that protects you against losses in excess of a specified amount if your customer experiences problems with the item after it arrives. If this happens, the insurance company will reimburse you for your loss and charge the buyer a much lower rate for paying his or her claim. The program is managed by eBay and benefits both buyers and sellers. Don't forget! When buying that special item on eBay, always make sure it's listed under the high Bid & Buy It Now option. This ensures that you'll be covered under Buyer Protection Insurance if any problems arise.
For example, if you sell a digital camera for $100 and the shipping fee is $20, you might want to consider adding an extra fee to cover any potential damage incurred during shipping. For an additional $1.50, you can ask buyers to pay a small percentage (usually less than 3%) of their claim fee directly to eBay if there's ever a problem with the item upon arrival. If your customers never receive anything other than what they bargained for in the auction, the small fee they paid is returned to them via PayPal.
Conclusion: How To Protect Yourself Against Disappointed eBay Auctions
Buyer Protection Insurance is just one of the many techniques you can use to protect yourself from unhappy customers. Other ways to avoid the dreaded negative feedback include keeping your customers informed, packing items properly, and using the right shipping method. For more tips on how to make sure your customers are totally satisfied with their purchase, check out Aaron Bouldin's Auction Nirvana 2.0: The Ultimate Guide To Avoiding Disappointing eBay Customers .